Specified Commercial Transactions

• Seller name: Takashi Sugawara (菅原 隆志)
• Operations manager: Takashi Sugawara (菅原 隆志)
• Address: 北海道深川市納内町字納内3205-2, Japan
• Phone: +81-70-2795-9293
• Email: support@bright-ms.net
• Contact: Email only. We do not provide support or inquiry handling by phone.
• Sales page URL: https://bright-ms.net/lp/ai-multilingual-suite/en/

The phone number is listed only as a required disclosure under Japan's Specified Commercial Transactions Act. Support and inquiries are handled by email only. We do not provide phone support or return calls. Please contact us only at support@bright-ms.net. Sales and solicitation calls are strictly declined.

AI Multilingual Suite is a paid WordPress plugin license and download delivery. It helps create multilingual draft posts using the OpenAI API while keeping the original posts unchanged.

The applicable price is shown on the sales page and on the Freemius Checkout screen, including tax or after tax calculation where applicable. The current Personal plan is 49 USD per year. Exchange rates, taxes, and regional display details follow the checkout screen.

Internet connection fees, telecom fees, OpenAI API usage charges, and any applicable currency conversion fees are borne by the purchaser. Payment processing fees for credit card payments are generally borne by the seller.

Payments are processed through Freemius Checkout using credit cards, PayPal, Apple Pay, Google Pay, and any other payment methods shown on the checkout page. Payment is charged immediately at the time of order. If the annual license is renewed, the renewal payment is charged on the renewal date according to the Freemius contract terms.

There is generally no quantity limit. Sales may be temporarily suspended due to separate terms on the sales page, system maintenance, payment provider circumstances, or order handling conditions.

After payment is completed, the license key and download instructions are sent to the purchaser's email address and are also available through the Freemius purchaser portal. Updates provided through the WordPress SDK may be available from the WordPress admin dashboard.

WordPress 6.4 or later, PHP 8.0 or later, a working WordPress server environment, a modern web browser, an internet connection, and a valid OpenAI API key are required. Themes, other plugins, server settings, and OpenAI API specification changes may affect behavior or translation output.

Due to the digital nature of the product, cancellations, returns, or exchanges are not accepted in principle after the license has been issued, the product has become downloadable, or use has started. However, refund requests are reviewed within 14 days of purchase when there is missing critical functionality, the product does not work as expected, or an unresolved technical issue exists. Change-of-mind refunds or requests without a reasonable explanation are not covered.

To request a refund review, contact support@bright-ms.net within 14 days of purchase and include the purchase email address, order number or license key, the issue encountered, and what you have tried to resolve it. If the request is approved, the seller will process the refund for the relevant payment through the Freemius Developer Dashboard.

According to Freemius documentation, PayPal refunds are processed immediately, while credit card refunds may take 5-10 business days to appear in the buyer's account. Refunds are generally processed back to the original payment method. See Refund Payment | Freemius Documentation for Freemius' official refund processing information.

The product is intended for use by the purchaser or on the site licensed at the time of purchase. Redistribution, resale, transfer to third parties, public disclosure, or reverse engineering of license keys, plugin files, or related materials is prohibited. If the sales page or Freemius license terms provide separate conditions, those conditions take precedence.

This product is a digital product sold through mail-order/online commerce, so the cooling-off system does not apply. Please confirm the product details, operating environment, and required external services before purchasing.

The plugin does not guarantee translation quality, search rankings, traffic, sales, or any other results. The purchaser is responsible for checking translation accuracy, legal and platform compliance, and whether content should be published.

Sales calls, solicitation emails, and unsolicited form submissions are strictly declined. Support and inquiry handling are provided by email only. Necessary inquiries should be sent to the email address above.